CST offers complete I.T. services and solution no matter where your business is located.
Our rapid response capability and proactive approach to support means all our clients whether they are local, national or international all benefit from our outstanding support services.
No one understands better than us that time is money. We provide immediate access to an engineer without call logger or a ticketing system to slow you down, and we also offer prompt email support.
On site / Deskside support
Highly accredited within the IT industry snd DBS-certified, our onsite technical support can be on-hand to attend to your IT issues 5 days a week.
Proactive, knowledgeable and passionate about customer service, our account management experts deliver a world class service to support our technical know-how.
We have been using CST for over 3 years now, and they have been brilliant! I actually do not have any negatives that I can tell you about. They are not only a support to staff, but they have been excellent in helping me develop and push forward ICT in the school. Yes, ICT does not always work, but they deal with all sorts of issues with speed, efficiency and professionalism. We have an engineer onsite all the time (very high-level skills) and they have a team behind them in the office if there is anything they can't deal with.
We talked to a number of I.T. support companies but found that they wanted us to fit into one of their service packages. CST were very different. They adopted a collaborative approach from the beginning and took time to understand our requirements. They have developed a bespoke package that provides us with the reassurance that our network is being looked after as well as the flexibility to utilise their engineers to support a myriad of more complex I.T. projects across the school that require specialist support. The CST engineers are extremely knowledgeable, pragmatic and adaptable. We don’t think of CST as just another contractor – they are very much part of our team!
I felt it important to keep you updated on what a fantastic job CST are doing for us here. The engineers have taken the time to get to know the school, prioritise tasks and have dealt with staff in a professional and efficient manner. They are all a credit to your company. I look forward to our partnership flourishing further over the coming days, months and years