There is a list of benefits to outsourcing your IT. This starts with the huge amount of experience you get from a large team within an IT support agency in comparison to a solo or small team within your office. You can take better control of your budget and create an IT support plan around it. Providing IT support across the country we are exposed to a vast range of industries and IT setups. This enables us to know the best practiced technical solutions to support your Southampton based business. Our primary support team are ready to take on your requests and work on helping you as soon as possible. We find that most issues can be fixed remotely, however in the situation that we need an engineer to come to your office we can get our friendly team of engineers sent over as soon as possible. They will of course be wearing masks and obeying social distancing rules.
Remote Office Setup
Since the current pandemic working from home as gone from what others have considered a “luxury” to a necessity within modern businesses. Though there are many advantages to working from home there are unfortunately a lot of disadvantages too. These can include bad internet connections, low spec PC’s, lack of equipment, no access to internal servers. The list can go on.
Online & Offline Backing
Within a business every file can be important. Whether this is needed for evidence, important data or just the sheer amount of time that went into creating that document. Losing files can become a very costly asset to a company and therefore is important to make sure that your company has the necessary backups and recovery processes ready so that you don’t need to worry about this issue.
Full onsite, telephone and remote support
We at CST offer every support option to your Southampton business. Whether you need one of our engineers to come on site or prefer our telephone + remote support options. We have found that in most situations, remote support is the quickest and cheapest solution to get your issues fixed.
Anti-virus. Email and anti-spam products
Now that a large amount of office staff is working from home, virus protection software is becoming more and more important. You will need to make sure that you have the necessary virus protection and anti-spam on each of your employee’s systems to avoid any data breaches.
24/7 Network and Server Monitoring
Servers and networks are essential to any business running successfully. They enable your staff to work efficiently, take payments and so much more. We monitor your servers and network 24/7, so when there’s an issue we can start fixing the problem right away.
Other IT Solutions
Though some of the options mentioned above are our most common IT support methods our list of technical solutions and IT support options is endless. With bespoke IT solutions to cater to your business needs you can trust that CST are the perfect fit for your company.
Our IT support services can help smaller businesses, expanding businesses and large businesses in Southampton. Call 01628 531400 or contact us here to start your journey with CST.
We are committed to providing you with the best possible service. We listen, we understand and we’re always here for you. We like to think using CST is just like having your own IT department, only better. We try harder because that’s what good suppliers do.
If you’d like to chat things through in more detail, please…