Our service desk enables you to bypass a call logging or ticketing system and gain access to an engineer immediately. These engineers are specialised at fixing issues remotely and will do everything possible to get fixed asap. If this isn’t possible, we have a team of onsite engineers that will fix the issue as soon as possible. Though we have a fantastic response team for any issues we pride ourselves in in our excellent pro-active technical solutions and first-class costumer service.
Full onsite, telephone and remote support
Gone are the days when you and your staff would log a support ticket and wait until you needed to chase your IT support company to get a response. Our service desk of engineers is on hand to respond and start working on your issue immediately. Be ready to be impressed by our fast response times!
24/7 Network and Server Monitoring
We know that a businesses network and servers is vital to how a business can run. If they fail it can often put your business on pause and you’re in urgent need of IT support to get things running again. Thankfully we have 24/7 Network and Server monitoring systems so that we can get to the root of the issue and fix it as soon as possible.
Office Moves and Merges
Don’t make an office move or merge create more downtime for your business than necessary. We have helped a large range of companies move and we know what it takes to get your IT setup and running ASAP.
Online and offline backup
Everyone has been in a situation of losing an important file and/or document. Be prepared for this situation and get in touch with CST so we can get our systems in place, so you don’t have to worry about losing an important document.
Remote office setup
As IT progressed more and more companies had remote employees over the years, due to the Covid-19 pandemic the ability to work remotely has become a necessity in modern day businesses. You want to make sure your employees have access to everything possible and have all of the IT solutions available to support their working from home environment.
Other IT Solutions
We have mentioned some of our most popular methods of IT support above, but the options are endless and always bespoke to what we think will help your business. Our team will be happy to take your call to see how we can support your business and help it grow.
Our IT support services can help smaller businesses, expanding businesses and large businesses in London. Call 01628 531400 or contact us here to star your IT support journey with CST.
We are committed to providing you with the best possible service. We listen, we understand and we’re always here for you. We like to think using CST is just like having your own IT department, only better. We try harder because that’s what good suppliers do.
If you’d like to chat things through in more detail, please…
Contact our Customer Success team to get started.