If service is important to you and your business you have come to the right place. A quick chat with any of our clients will tell you that great technical solutions are only half the story and that service really matters.
When we created CST our goal was to take the headache out of I.T. by making the support process as efficient and trouble free as possible. However we believe this can only be effective if you have the right team structure in place. At CST we have two separate groups of engineers working together to deliver the very best support services.
The office based Primary Support team handle all incoming telephone / email and remote support issues. Our Field & Project team manage our rapid response capability and cover all customer onsite work. Both teams comprise of highly qualified technical specialists and work within our own set of fixed guidelines, resolution times, escalation and customer liaison.
At CST we believe passionately that the right solution should be combined with the right delivery process. When planning client projects, we work closely with you to make sure it’s at your convenience with minimal disruption and above all to minimise downtime. This proactive and efficient approach often means the only thing you will notice is the benefits of the new system.
Any of our clients will tell you that great technical solutions is only half the story and that service really matters
We aim to take the headache out of I.T.
2 seperate groups of engineers to deliver the very best support services
Our primary support team handles all incoming telephone / email and remote support issues
Our field & project team manage our rapid response capability
What People Are Saying
We were recommended to CST and when we first met with them we were very impressed. The CST team are professional, friendly and very personable. The support they provide to us is invaluable. We would have no hesitation in recommending CST to anyone.Elaine Woodall
Before using CST we had many issues with our I.T. but it was clear from the initial consultation that their innovative solutions and comprehensive support would allow us to make the most of our I.T. The CST team are very professional and always happy to help, be it on the phone or on site – thumbs up and a hearty recommendation from all of us at Ancastle Enterprises.James Triptree
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The Pump House, Stag Place, Wooburn Town, Wooburn Green, Bucks HP10 0TT