CST is a company of 25 growing quickly in this dynamic and ever changing market and you could be a key part of our exciting team. An ideal candidate will be technically minded and a fast learner. Good communication skills and personality are equally important. Our business culture is positive and supportive, each staff member is highly valued and makes a real difference to the services we deliver to our clients.

Please – no agencies.

The package:
– We are looking for a 1st line support engineer
– Up to £22k salary depending on experience
- Career development & training
– Perfect opportunity for a trainee
– Exposure to a wide range of technologies both software & hardware
– Supporting a diverse client base (private and public sector)
– Based in Wooburn Green near High Wycombe
– Work in a young, dynamic company that has experienced year on year growth since 2001
– Contributory pension scheme

Role Responsibilities:
– Day to day tasks such as troubleshooting, system builds, routine maintenance & monitoring of client networks
– Assisting clients with resolving issues by phone and remotely
– Building, servicing & repairing client devices
– Assisting team members on larger server and infrastructure projects
– Spec and quoting for clients using our distributors systems
– Liaising with clients & peer technicians
– Supporting hardware & software
– Windows, Mac, Routers, Switches, Wireless networking, Antivirus & Backup management, Desktop Applications etc

What we expect of you:
– Good problem solving skills, learn quickly, take the initiative but still have a considered approach when faced with new or unknown challenges
– The role requires building strong relationships with clients & team members
– Identifying opportunity both technical and strategic
– You will initially be responsible for troubleshooting general support issues and requirements of our clients
– You will work alongside existing team members and (as appropriate) be involved with project work
– You will be part of our expert technical support team

Essential Requirements:
– A practical hands on approach, not afraid to get stuck in
– You need to be positive and proactive solution solver
– ‘Can do’ attitude is essential
– Excellent written & spoken English
– Full UK Driving License

Office Address
The Pump House, Stag Place,
Wooburn Town, Wooburn Green,
Buckinghamshire, HP10 0TT
Company Registration No. 3122482
(01628) 531400
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