Outsourced I.T. support or in-house I.T. support? It can be hard to decide which is right for your business.
Having an in-house resource certainly has some benefits. With the right background and continued training, your support team can build up in depth, specialised knowledge of your company’s particular set up and systems.
However, I.T. support training costs money. Indeed, to stay up to date in the ever-changing world of technology your staff will need to undergo constant training and sit regular exams. Then you need to consider the cost – experienced I.T. engineers are expensive, (we know)!
Further challenges exist with time off, holiday and sickness and what to do if with issues and problems outside office hours.
Why not let CST carry out an independent assessment on your set-up and provide you with a balanced assessment of your options.
Our comprehensive audit service will look at all the hardware components of the network together with email, data storage, software and general configuration. In addition to the technical overview there will be a section of the report which will focus on recommendations for the network together with where and how we can save you money.
All in all there are many things to take into account with an in-house team but so many other benefits of outsourcing.
So talk to CST about the in-house / outsourced debate, we might just be the difference your looking for.
We were recommended to CST and when we first met with them we were very impressed. The CST team are professional, friendly and very personable. The support they provide to us is invaluable. We would have no hesitation in recommending CST to anyone.
In 2013, we realised that as a School we were unable to service our I.T. infrastructure needs from within our own resources. The technology was moving forward at a pace and our aspirations for the future outstripped our in house knowledge and capabilities. More importantly, we recognised that va…
CST are professional and friendly – they value their customers and deliver a first class, responsive and tailored service to meet our needs. Not only do they take care of our day to day I.T. support needs, they also help us to plan ahead and develop an I.T. strategy to support our growing business.
Before using CST we had many issues with our I.T. but it was clear from the initial consultation that their innovative solutions and comprehensive support would allow us to make the most of our I.T. The CST team are very professional and always happy to help, be it on the phone or on site – thumbs…
CST provides a special cocktail of knowledge, professionalism and experience to help us day to day with our I.T. requirements and over the longer term where they offer strategic advice. They know us very well now and always take time and care to understand how we are growing and changing so that …
CST has provided us with a safe and stable platform from which to run our expanding business. We have been particularly pleased with the speed and efficiency of their response when issues have arisen… We have no hesitation in recommending CST to anyone.
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